Free Standard Shipping on all Orders
All "FLAT RATE SHIPPING" orders will be sent either by US Mail, US Priority Mail or UPS ground at our discretion. If you have a preference for shipping type, please note in the Comments Section during checkout.
All orders delivered to New York will have applicable sales tax added to your order during checkout.
ORDERS ARE PROCESSED AND SHIPPED MONDAY THROUGH FRIDAY.
Most orders will be shipped within 3 business day. When your order has shipped, you will receive an email confirmation. Depending on your delivery location, standard shipping time is 5-10 business days.
Returns are Easy at GlassesSpot.com
Returns will be accepted within 30 days of receiving your frames. Should you wish to return any item please advise our Customer Services department at 1-646-666-2871. We can then advise you of the correct procedure. Please note that any returned items should be in perfect condition and totally unmarked. All frames will have a 10% restocking fee. Any exchange will not have any fees. The return shipping must be paid by you.
Prescription Glasses and Prescription Sunglasses Returns
If this item is purchased with prescription lenses it will be classed as tailor made and therefore will not be returned for a refund. However we will refund the cost of the frame. If you believe that your prescription lenses were incorrectly produced in our lab, we will correct them at no additional cost to you.
Returning Faulty Items
If you receive a faulty item please contact us our Customer Service at 1-646-666-2781 where we will assist you. One of our Customer Service agents will issue you with an RMA Ticket should the item require returning your purchase.