Returns are Easy at GlassesSpot.com
Returns will be accepted within 30 days of receiving your frames. Should you wish to return any item please advise our Customer Services department at 1-646-666-2871. We can then advise you of the correct procedure. Please note that any returned items should be in perfect condition and totally unmarked. A 10% restcoking fee will be charged on your first frame. If you order more then one frame an additional 10% will be added to your second frame in the case of a return. Any exchange will not have any fees. The return shipping must be paid by you.
Late Fees And Missing Item Fees
All items that are missing original packaging are subject to additional fees.
For A missing Case it is a $10 Fee. Any item that is returned to us after 30 days will be subject to an additional 10% restocking fee
Prescription Glasses and Prescription Sunglasses Returns
If this item is purchased with prescription lenses it will be classed as tailor made and therefore will not be returned for a refund. However we will refund the cost of the frame. If you believe that your prescription lenses were incorrectly produced in our lab, we will correct them at no additional cost to you.
Returning Faulty Items
If you receive a faulty item please contact us our Customer Service at 1-646-666-2871 where we will assist you. One of our Customer Service agents will issue you with an RMA Ticket should the item require returning your purchase.